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Payment and Security
Payment and Security
WOW BBQ has taken every measure to ensure the security of your online shopping experience. Your peace of mind is paramount to us, so let us explain one element of the security steps we take.

Verified by Visa and MasterCard SecureCode

What is it?

WOW BBQ participates in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.

What will I see?

If your card qualifies and you haven’t yet registered, simply follow the onscreen instructions. This process will create an online code (different to your card PIN – an online PIN equivalent) for use on WOW BBQ and other participating websites.

This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties.

If you're unsure about this new service, you may be able to complete your order without registering but your card issuer will eventually require you to register to continue shopping online.

Having Difficulty?

If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you. Alternatively, you can always place your order over the phone, just call our customer service team on 0208 829 8849.